Ratings & Reviews

Overall Rating

5(102 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Gregorio P. - |Recommended: YesStill going good with one e... — Still going good with one exception, the trash dumpster areas. Lately the dumpster areas have been overflowing and messy. I see the maintenance guy Sergio doing his best to keep up with it, but he can only do so much. Residents are not breaking down boxes and or even throwing their trash bags in the dumpster.
response from property -Gregorio, we appreciate your acknowledgment of our community and team. Sergio and the rest of our team work hard to maintain our community, so we are disheartened that you find it lacking. Please contact us at renewredlands@trinity-pm.com at your convenience so we may discuss this with you directly. We look forward to speaking with you.
Review From Modern Messagesubmitted by Andrew R. - |Recommended: YesSafe community, kid friendl... — Safe community, kid friendly, maintenance goes above beyond, clean safe pool facilities multiple bbq areas. I cant think of a bad thing to say tbh...
Review From Modern Messagesubmitted by Theresa B. - |Recommended: YesI've been here almost 11 mo... — I've been here almost 11 months. Since then there has been a change in the front office. Christina's great. She's very attentive. I had a problem with my AC not flowing to the upstairs bedroom and she made arrangements with the contractor and it was fixed within days. Thank you AC peeps and Christina.
response from property -You're welcome, Theresa! We're delighted to see that our team is taking good care of you, and we hope you decide to stay in our community for another year. Thank you for your review!
Review From Modern Messagesubmitted by Samuel F. - |Recommended: YesGreat place to live. Proper... — Great place to live. Property manager is amazing. Property is well maintained. Close to shopping centers, downtown Redlands and easy freeway access.
response from property -We are delighted about your 5-star rating and vote of confidence, Samuel. We hope that you'll continue to enjoy our prime location and beautiful community. Thank you for making us your home!
Review From Modern Messagesubmitted by Erika H. - |Recommended: YesWe love living here Howeve... — We love living here However, we do wish that we had gotten the most updated apartment style. Our shower flooring is peeling in the back bathroom as well as the gray painted cabinets in the kitchen. We also wanted the gray carpet, not the brown. The people are friendly and the pool is nice when it's empty
response from property -Erika, thank you for your review. It is nice to hear you enjoy living in our community. However, we are sorry to learn of your dissatisfaction with the condition of your apartment home. We would be happy to discuss your concerns and work toward a resolution, so please reach out to us at renewredlands@trinity-pm.com at your convenience.
Review From Modern Messagesubmitted by April G. - |Recommended: YesLove this place. It is quit... — Love this place. It is quite and calm and they update us whenever anything is going on. If anything goes wrong in our apt we out in a request and they are there same day. All staff is great and friendly.
response from property -April, we couldn't be happier to hear how much you love your home. Thank you for taking a moment to share about our peaceful community and helpful team! We are here for you, so please reach out anytime you have a need.
Review From Modern Messagesubmitted by Angelica E. - |Recommended: YesStaff is always friendly an... — Staff is always friendly and greet you. Not really suitable for working from home as people are constantly ramming their motorcycle engines causing the windows to rattle. There is always broken glass and cigarettes in the parking lot, but when staff gets notified they pick it up fairly quickly. Grass area can’t really be enjoyed as there is too much dog poop everywhere. Overall safe place to live at with nice views.
response from property -Angelica, we are very happy to hear that you are enjoying some of our community's great qualities. However, our goal is to ensure that you are happier with the overall comfort of our community. We welcome discussing possible solutions to the uncomfortable noise levels and the cleanliness of our parking lot and pet areas. Please feel free to email us at renewredlands@trinity-pm.com with more details or suggestions on these matters. We will work diligently to ensure you are more satisfied in the future.
Review From Modern Messagesubmitted by Juan C. - |Recommended: YesGreat place to live when I ... — Great place to live when I moved here I love the quiet peace . Comes with gray appliances , the grill family area is in good shade and space
response from property -Thank you for the outstanding review, Juan. We are pleased to know you enjoy living here. We appreciate you making a home in our community and hope you continue to be delighted for many years to come.
Review From Modern Messagesubmitted by Julian G. - |Recommended: YesJust moved in, only reason ... — Just moved in, only reason not giving 5 stars is because I’ve only been here 5 days. Office is great they always follow up and were a big help in moving us in. The apartments them selves are beautiful and love my two car garage
response from property -Julian, thank you for reviewing us. We are excited that you chose us to be your new home! Our convenient location, social environment, upscale apartment homes, and state-of-the-art amenities were chosen to make life a bit easier for our residents. Please know we are always here when you need us. We appreciate you as a resident.
Review From Modern Messagesubmitted by Andrew R. - |Recommended: YesLoveiving here, the staff u... — Loveiving here, the staff us kinda and friendly and it's a really safe environment. Its affordable living and they have done a excellent job keeping us updated on current events
response from property -Andrew, your upbeat review is heartening to read. Thank you for taking the time to write.
Review From Modern Messagesubmitted by Jonathan C. - |Recommended: YesSo far our experience has b... — So far our experience has been very good. There's been a few minor fixes that need attention, but management and maintenance is quick to respond. Neighbors are very nice and overall community seems welcoming. We're happy to be here.
response from property -Jonathan, thank you for your review and complimentary rating. We are happy you are here. Our team works hard to provide our residents with top-tier levels of service, and your feedback validates our effort. Thank you again.
Review From Modern Messagesubmitted by Carlos E. - |Recommended: YesOften have difficulty findi... — Often have difficulty finding parking or doing laundry due to too other people having more than 2 cars and people letting outside family memberS to do their laundry in the shared laundry space or leaving their laundry all day in the washer.
response from property -Carlos, thank you for your candid feedback. We are glad to see you have left us a complimentary rating. That said, your comfort is our top priority. At your convenience, please reach out to us directly to discuss parking and laundry. You can email us at renewredlands@trinity-pm.com. We will speak with you soon.
Review From Modern Messagesubmitted by Alexis D. - |Recommended: YesMy fiancé and I just moved ... — My fiancé and I just moved in two weeks ago. Every interaction with the management team I’ve worked closest with Sarah and staff has been very pleasant. A huge thing to me is clear communication and this is something they have done with the entire move in process. Maintenance staff is prompt and so far my fiancé and I love this townhome
response from property -We are delighted about your 5-star rating and vote of confidence in our community and team, Alexis. We are thrilled that Sarah has been able to help you and your fiance settle into our community, and we hope that you'll enjoy all that it has to offer! Thank you for choosing us!
Review From Modern Messagesubmitted by Adabel C. - |Recommended: YesIt has been super chill and... — It has been super chill and pleasant here. We get help whenever we need it and are glad that we moved here. There are a lot of nice people living here and are friendly.
response from property -Thank you for taking the time to share your excellent remarks, Adabel. We are so pleased to hear how much of a positive impact our peaceful atmosphere and welcoming community spirit has had on you. Thank you for choosing us as your home!
Review From Modern Messagesubmitted by James W. - |Recommended: YesI dream about the pool and ... — I dream about the pool and an end to the COVID-19 scare. I sit in my apartment and the grounds are gorgeous. I can’t wait to have a BBQ with family and friends. I was hopeful for my Birthday in May but Emperor Newsom has seen to it that it will not be.
response from property -James, we share in your sentiment. We look forward to opening up the pool and barbequing dinner as well. Thank you for your review and a five-star rating. Please stay well and Happy Early Birthday!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Redlands", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Redlands", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose