Ratings & Reviews

Overall Rating

4(49 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Amazing place to live I ha...Review From Modern Messagesubmitted by Roxanne G. - |Recommended: YesAmazing place to live I had nothing but a great experience with neighbors and staff. Quiet neighborhood and is close enough to shops and restrants
Absolutely no complaints li...Review From Modern Messagesubmitted by Tawney H. - |Recommended: YesAbsolutely no complaints living here. Beautiful community and surrounding area. Right next to the university campus. Close to shopping and freeway. Spacious 2 bedroom. As well as a nice patio area. The common areas are great as well
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
These apartments are beauti...Review From Modern Messagesubmitted by Christian B. - |Recommended: YesThese apartments are beautiful, and the renovations on the outside are great. Peaceful area with little disturbances. It is on a busy street but it's really not as bad as I thought it would be.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Great place to livesubmitted by Chantel B. - |Recommended: YesGreat management and maintenance team. Katrina has been the manager since I've lived here. She is always very polite, professional and knowledgeable. Sergio and Ralph very prompt and hard-working. Any issues that I've ever had, were always taken care of quickly. They are always looking for ways to improve the community. New upgrades definitely make a difference. Great pool and common areas. Always maintained and kept clean. Would be nice if there was a small kids playground area. Neighbors are quiet and respectful.
response from property -Thank you for your feedback. We are happy to be of service!
I like itsubmitted by Doris J. - |Recommended: YesNice place to live.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I Give it a Four, Bobsubmitted by Christi B. - |Recommended: YesOverall I like living here. It's a safe community that is lovely to look at. Unless my neighbor is completely thoughtless about the people next to him her, I generally don't hear them and my home is comfortable. I find parking very frustrating because I work late sometimes and that means no parking close to my unit or on the property at all which is very inconvenient. Work requests can take a long time to get done and I have had to take pictures myself or call and remind them that I've submitted a work request just to get stuff done. I've been told people will come back and fix things and they don't. When work is done, it's done very well. The buildings are older and a lot of stuff is needing repair so having it done without multiple reminders or doing stuff myself would be nice. Lastly, although the office people are ultimately helpful, I do feel like I'm bothering them or annoying them every time I call. Not that they aren't friendly over the phone or in person, but it doesn't seem genuine and it means that I avoid calling them or going to the office if I need something. This is a clean complex, free of bugs or other creatures, it's safe and generally quiet, the quiet time rules are enforced and people are generally respectful so all in all, I give it a four.
response from property -Thank you for your review. Please let us know if any areas are in need of additional attention and we will be happy to further address your concerns.
I like all of the improveme...Review From Modern Messagesubmitted by Valerie L. - |Recommended: YesI like all of the improvements that I am seeing happen around the community. I know Sergio and Katrina from the previous Management and I am glad to see they are still here because they take care of their residents and take pride in their work
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Office and maintenance staf...Review From Modern Messagesubmitted by Jennifer C. - |Recommended: YesOffice and maintenance staff are great. The community is going to look real nice when the renovations are complete, just would have been nice to be more informed on what was going on, but all in all we enjoy living here
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Great appartments but cheap...Review From Modern Messagesubmitted by Madilyn Z. - |Recommended: YesGreat appartments but cheap stuff inside. I have had multiple issues with the system paying, being charged extra fees, etc which is a hassle. Good pool and location.
response from property -Thank you for your constructive feedback. We will use this review to improve upon the overall resident experience.
Great community. Maddox is ...Review From Modern Messagesubmitted by Caitlin A. - |Recommended: YesGreat community. Maddox is new, however the change has so far gone smoothly. I wish communication was improved. I often do not get any updates about what is happening in the community re. Construction etc.
response from property -Thank you for your feedback. Please let us know if there is anything else we may do to better meet your housing needs.
My favorite place I've live...Review From Modern Messagesubmitted by Roxanne G. - |Recommended: YesMy favorite place I've lived so far , management is amazing , the area is nice and quite , neighbors are friendly, excited to renew my lease another year or more
response from property -Thank you for your feedback. Please let us know if there is anything we may do to better meet your housing needs.
It would be nice to give lo...Review From Modern Messagesubmitted by Doris J. - |Recommended: YesIt would be nice to give long term resident incentives when they sign new lease. Rent goes up but we get nothing in return. Love the neighborhood.
response from property -Thank you for your constructive feedback. We will use this review to improve upon the overall resident experience.
Love the Community here at ...Review From Modern Messagesubmitted by Ralph G. - |Recommended: YesLove the Community here at The Maddox. Katrina the property manager is great at helping me with questions that I have. The Maintenance team Sergio and Ralph are very knowledgeable and prompt when it comes to service call.
response from property -Thank you for your review. We hope that we continue to meet your expectations!
Great experience living her...Review From Modern Messagesubmitted by Matthew K. - |Recommended: YesGreat experience living here and the maintenance crew is awesome. The property is well maintained and clean. Not but great results and friendly staff
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
Staff has been great and fr...Review From Modern Messagesubmitted by Vicki K. - |Recommended: YesStaff has been great and friendly and always are willing to help out. I have placed service requests and the next day they are out to fix the problem and do a great job doing it
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew Redlands, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew Redlands, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose